Shipping Terms and Conditions
During working hours, orders are usually processed within 2-5 hours. However, please allow up to 24 hours for your order to be processed.
Robot typically ships out orders within one business day after they have been placed (this excludes weekends & public holidays). We try our best to DISPATCH all orders the same day if they are paid for before 10am (weekdays). However, please note that this is a BEST EFFORT service.
We ship countrywide, to your door.
If under R650, flat rate of R99
If over R650 - FREE :-) **
We use a COURIER SERVICE, we do not use the post office.
**Please note - large items (over 2kg) might take an extra 1-2 days shipping time. Additionally, larger/heavier items might incur a higher delivery fee - we will inform you after your order placed if there is any additional courier fees. This also applies volumetrically, if the length x breadth x height of a package / 4000 comes to more than 2kg
You will receive a shipping confirmation email (with a tracking number) as soon as your order has been processed and shipped.
Robot charges shipping and handling fees for every shipment, unless a special promotion or contract term provides otherwise; such cost includes the freight charged by the carrier, packaging, and handling.
Delivery times are estimates only and we shall not be liable for any delays caused by the courier company.
PLEASE NOTE - We can not ship to certain townships, farms, plots or extreme outlying areas
Payment is due before shipment, unless credit terms have been arranged in advance. No item will be shipped out until Proof of Payment has been emailed to onlineorders@robotindustrial.co.za and the monies are cleared by our bank
We allow a maximum of 3 days to complete order payment. Failure to do so will result in the order being cancelled.
**Large/bulky items excluded – These Items will be quoted for, approved & paid before delivery takes place